Shipping and Processing

We are committed to providing you with a seamless shopping experience, and that includes prompt and efficient shipping.

Processing Time:

• Orders are typically shipped within 1-3 business days of your order confirmation. Please note that this is an estimate, and processing times may vary, especially during peak periods such as holidays, product launches, or limited-edition offers.

Shipping Time:

• Once your order has been processed, please allow an additional 2-5 business days for it to arrive at your destination. This timeframe is an estimate and may vary depending on your location and carrier services.

Shipping Zones:

• Currently, we only ship within the contiguous United States. We do not ship to Hawaii, Alaska, Armed Forces, Guam, or Puerto Rico at this time. We are excited to expand our shipping services in the near future. Stay tuned for updates on our upcoming international shipping options.

Order Tracking:

• You will receive an order shipment notification email containing a tracking link that allows you to monitor the progress of your order.

Please note:

• While we strive to ensure accurate and timely shipping, unforeseen circumstances may occasionally cause delays. We apologize for any inconvenience this may cause.
• If you have any questions or need further assistance, please don’t hesitate to contact us at hello@jadecomplexions.com.

We appreciate your understanding and support.